Important notes when upgrading
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- Follow these notes and instructions to upgrade your current Exinda Network Orchestrator firmware version to the latest version.
- To avoid network impacts, schedule upgrades when network traffic is low.
- Ensure you have an active internet connection before upgrading.
- A valid Software Subscription (SS) is required to upgrade. Go to Configuration > System > Maintenance > Firmware Update to view your SS expiry date at the top of the page.
- Keep a copy of your current configuration safe for disaster recovery. For more information refer to How to backup your Appliance settings.
- An Exinda appliance contains two partitions. One of these partitions stores and run the current running version, which means that while retaining the running version and without stopping any of its services or operations, you can install a newer version on the other unused partition. This also makes downgrading easy.
- If you are running an Exinda Virtual Appliance, check that the machine running the hypervisor meets the system and hardware requirements of the newer version.
- When Exinda is upgraded from a previous version, in most cases not enough space is allocated to the new log service and the Size column displays zero. The administrator is required to manually free up space on the device and resize the log service at least to the minimum required value before volume can be encrypted or formatted.
- If you are managing your Exinda Appliances centrally using the Exinda Management Center (EMCExinda Management Center, SaaS service to centrally monitor and configure multiple Exinda appliances). You can upgrade the firmware version of all the appliances from EMC at the same time.
Upgrade procedure
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- On your browser, open the Exinda Web UI (
https://Exinda_IPInternet protocol_address). - Key-in the User and Password.
- Click Login.
- Go to Configuration > System > Maintenance > Firmware Update.
- Click Check for Latest Update to determine if a new firmware version is available.
Alternatively:
- If you already know the URL of the image file, select Install from URL and key-in the URL. The URL is usually published in the Release Notes.
- If you had previously downloaded the image file onto the appliance, select Install from downloaded file and select the image from the list.
- If the image file has been downloaded and stored on your computer, select Install from local file and navigate to the location of the file and select it.
What Does Firmware Upgrade Mean
- You can also schedule the download and installation of the new update at a later date or time by checking Schedule Installation and specifying Date and Time. By default, the image gets downloaded straight away and only the installation gets scheduled. To schedule the download of the image to happen at the scheduled time, select Schedule Image Download.
- To restart the appliance after the scheduled installation, check Reboot After Installation. By default, the Exinda appliance will not reboot following a scheduled installation.
- Before installing or scheduling a new update, you must accept the End User License Agreement (EULA).
- Click Install. This process may take a few minutes to complete.
NOTE: If the network connection fails while retrieving the latest file for the upgrade, you must manually restart the download. When the download restarts, any previously downloaded data is retained and only the remaining data is downloaded.
- Reboot the appliance once the installation finishes. For more information refer to Reboot the Exinda Appliance.